Terms & Conditions

Welcome to 4Z Travels. Please read these Terms & Conditions carefully before using our website or making any booking. By accessing or using the website or any of our services, you agree to be legally bound by these Terms & Conditions in full.

1. Definitions

For the purpose of these Terms & Conditions:

  • Company refers to 4Z Travels.
  • Website refers to the official website and all digital platforms operated by 4Z Travels.
  • Customer/User refers to any individual or entity using the Website or making a booking.
  • Services refer to travel and tourism services including, but not limited to, flights, hotels, holiday packages, visas, and transportation services.

2. Purpose of the Website

The Website is provided solely to assist users in gathering travel information, checking availability of services, making legitimate reservations, and transacting with third-party travel service providers. Any misuse of the Website is strictly prohibited.

3. Legal Capacity & Acceptance

By using the Website, you confirm that:

  • You are at least 18 years old.
  • You have the legal capacity to enter into binding agreements.
  • All information provided by you is accurate, complete, and current.

4. Role of 4Z Travels

4Z Travels acts solely as an intermediary between customers and third-party service providers. The Company does not own, operate, or control such services and shall not be liable for acts or omissions of service providers.

5. Bookings & Confirmation

All bookings are subject to availability and confirmation. Customers are responsible for reviewing booking details upon receipt of confirmation.

6. Prices, Fees & Taxes

Prices are subject to change until booking confirmation. Certain services may be subject to Value Added Tax (VAT) in accordance with UAE laws. Customers are responsible for all applicable taxes, bank charges, and fees.

7. Payments

7.1 Credit & Debit Cards (Visa / MasterCard)

Payments are charged upon booking confirmation through secure, certified payment gateways. 4Z Travels does not store card details.

8. Cancellations, Amendments & Refunds

All cancellations and amendments are subject to the rules of the relevant service providers. Some bookings may be non-refundable. Administrative and bank fees are non-refundable.

9. Disclaimer

The Website and Services are provided on an "as is" and "as available" basis without warranties of any kind. Use of the Website is at the user's own risk.

10. Limitation of Liability

To the maximum extent permitted by law, 4Z Travels shall not be liable for indirect, incidental, or consequential damages. Total liability shall not exceed the amount paid by the customer for the relevant service.

11. Prohibited Activities

Users must not engage in fraudulent bookings, misuse the Website, infringe intellectual property rights, or violate applicable laws.

12. Intellectual Property Rights

All content on the Website is owned by or licensed to 4Z Travels and may not be used without prior written consent.

13. Amendments

4Z Travels reserves the right to amend these Terms & Conditions at any time. Continued use of the Website constitutes acceptance of such amendments.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. UAE courts shall have exclusive jurisdiction.

15. Contact Information

For inquiries, please contact:

Email: info@4ztravels.com
Phone: +971 50 104 1027
Phone: +971 50 103 4777