Privacy Policy - 4Z Travels

1. Information We Collect

1.1 Personal Information

We may collect personal information you provide voluntarily, such as:

• Full name, email, phone number, postal address
• Login credentials if you create an account
• Payment information (credit/debit cards)
• Travel preferences and itinerary details

1.2 Non-Personal Information

• Device information (IP address, OS, browser type)
• Pages visited, click patterns, time spent on the site
• Session logs for performance and analytics

2. How We Use Your Information

We use your data to:

• Process and confirm bookings (flights, hotels, packages)
• Personalize your experience and provide better service
• Communicate updates, offers, promotions, or service-related messages
• Analyze website usage for improvement
• Respond to queries or complaints
• Comply with legal obligations and prevent fraud

3. Sharing Your Information

We may share your data with:

• Travel Service Providers: Airlines, hotels, car rentals, tour operators
• Third-Party Service Providers: Payment processors, IT providers, marketing agencies, analytics services
• Authorities: Legal or regulatory bodies as required by law

We do not sell your personal data to third parties for marketing purposes without explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze site usage
• Enhance user experience
• Deliver personalized promotions and offers

You can manage cookies via your browser; disabling them may limit some functionalities.

5. Data Security

We apply strict technical and organizational measures, including encryption and access controls, to protect your data from unauthorized access, alteration, or loss.

6. Data Retention

Data is retained only as long as necessary to fulfill the purposes outlined above or as required by law. When no longer needed, data is securely deleted or anonymized.

7. User Rights

Depending on your location, you may have the right to:

• Access and obtain a copy of your personal data
• Correct or update your data
• Request deletion of your data
• Object to or restrict data processing
• Withdraw consent for specific purposes

Requests can be sent to privacy@4ztravels.com

8. UAE-Specific Compliance (PDPL)

For users residing in the UAE, 4Z Travels ensures:

• Full compliance with PDPL regarding collection, processing, and storage of personal data
• Clear rights to access, correct, delete, or restrict processing of your data
• Third-party partners processing your data also comply with PDPL

9. Data Transfers

Your personal information may be transferred internationally for the purpose of providing services or complying with legal obligations. Transfers will only occur to fulfill contractual obligations or legal requirements.

10. Automatic Logging and Account Security

You are responsible for maintaining the confidentiality of your account login details and passwords. Unauthorized use or sharing of your credentials may result in data exposure.

11. Deleting or Restricting Use of Your Data

• You may request deletion of your account or specific data stored by our services.
• You can withdraw consent for limited uses of your data; prior processing remains unaffected.
• Opt-out from marketing communications at any time via email privacy@4ztravels.com

12. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from children; any data collected will be deleted promptly.

13. Updates to This Policy

We may update this policy periodically. Updated versions will be posted on the website.

14. Contact Us

4Z Travels

Email: privacy@4ztravels.com
Phone: +971 50 104 1027
Phone: +971 50 103 4777